strategic mind, inquisitive spirit, and a playful attitude

My design process is fluid – I am able to adapt to existing paradigms and at the same time make adjustments to fit the situation at hand.  I have worked in a variety of development environments (e.g., agile, dual-track agile, waterfall) and learned how user experience design adapts to each style and where it causes friction.

Regardless of the development process, I rely on my growing collection of design & research tools to understand users’ needs and create solutions that work for both the user and the software. When I begin a design project, I create a plan using those tools, selecting the ones that fit the project’s objectives, budget, timeline, and skills. The best designs I have made come from collaboration and iteration.

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UX Toolbox

Below is a sample of the tools I currently use:

Design Tools
Stakeholder Interviews
Personas & Scenarios
Comparative Analysis
Design Briefs
Object Oriented User Experience
Wire Framing
Lo-Fi Prototyping
Medium-Fi Prototyping
A/B Testing
Card Sorting
Sketching (timed exercises 8 up)
Group brainstorming
Laying out and organizing what I know

Research tools
Guerilla User Testing
Usability Testing
Card sorting and variations of this test
5 second tests
Prioritization exercises
Unmoderated Usability Testing
Heuristic Evaluation
Contextual Inquiry
Survey Design
Journey Mapping
Empathy Mapping
Secondary research

Axure RP Pro
Adobe Illustrator
Adobe InDesign