My design process is fluid – I am able to adapt to existing paradigms and at the same time make adjustments to fit the situation at hand. I have worked in a variety of development environments (e.g., agile, dual-track agile, waterfall) and learned how user experience design adapts to each style and where it causes friction.
Regardless of the development process, I rely on my growing collection of design & research tools to understand users’ needs and create solutions that work for both the user and the software. When I begin a design project, I create a plan using those tools, selecting the ones that fit the project’s objectives, budget, timeline, and skills. The best designs I have made come from collaboration and iteration.
Below is a sample of the tools I currently use:
Personas & Scenarios
Object Oriented User Experience
Sketching (timed exercises 8 up)
Laying out and organizing what I know
Guerilla User Testing
Card sorting and variations of this test
5 second tests
Unmoderated Usability Testing
Axure RP Pro