strategic mind, inquisitive spirit, and a playful attitude

Thomson Reuters, Senior UX Designer (February 2016–Present)

  • Lead designer for project management and workflow features. Responsible for feature strategy, project management of research and design activities, and directing design team members.
  • Lead designer for the implementation of multi-factor authentication security for web and desktop applications and for the accompanying mobile app. Coordinated with product management, marketing, and other teams to meet deadline.
  • Lead designer for complex granular permissions interface for a global financial software platform. Crafted new permissions model while aligning 10+ teams across 7 global regions.

Deepfield, Senior UX Designer (June 2014-January 2016)

  • Participated in iterative product and feature design for a big data network analytics platform. Helped implement agile design processes for the startup.
  • Contributed to the visual design and style guide for the startup, designed new product features, and created company promotional materials.
  • Supervised external contractors and user experience intern.

ITHAKA (JSTOR), JSTOR UX Designer (May 2013-May 2014)

  • Lead researcher and designer for an agile team using lean user experience research techniques to improve search results. Analyzed survey data to create baseline satisfaction metrics for comparing new and old searches.

ITHAKA (JSTOR), User Experience Design and Research Internship (Summer 2012)

  • Participated in Agile development method. Created wire frames, design specs, and recommendations for unreleased products.
  • Conducted usability research on unreleased products.

University of Michigan, Graduate Student Research Assistant (2011 – 2013)

  • Research Assistant for Professor and Associate Vice-President Daniel E. Atkins.
  • Investigating the ways technology and cyberinfrastructure will change universities and the way students will learn in the future.

University of Michigan, Office of Research Cyberinfrastructure, Assistant Editor (2010-11)

  • Provided support to the Office of Research Cyberinfrastructure and chair of the UM IT Governance Council. Produced meeting summaries, tracked activities, assisted with budget proposal writing, and edited presentations and various communications.

University of California, Santa Barbara, Teaching Assistant (2009-2010)

  • Taught Religious Studies/Physics 43: Origins; Religious Studies 80B: Religion and Western Civilization II; and INT 95: The Modern Research University.
  • Prepared teaching materials; graded homework, essays, and examinations.
  • Directed and motivated student discussions. Advised students on writing skills. Served as department faculty graduate student liaison.
  • Mediated faculty and graduate student complaints, concerns, and requests.

University of California, Santa Barbara, Graduate Assistant for Academic Librarian (Summer 2009)

  • Supported collection assessment of UCSB’s religious studies journals, books, and reference materials.  Identified and removed outdated items.
  • Advised librarians with budget reduction of journal collections.
  • Created Endnote “How-To” Guide for patrons working on both Mac and PCs with UCSB databases and Microsoft Word. Developed LibGuide for religious studies.

Reed College, Assistant Dean of Admission (2005-2007)

  • Initiated and organized recruitment activities for US-based students. Recruited prospective students and evaluated 650+ applications each year.
  • Supervised and trained 20 campus tour guides and six on-campus dormitory hosts each year. Coordinated special visits for large groups.

Reed Research Nuclear Reactor, Senior Reactor Operator (2001-2005)

  • Reactor Operator (2001-2003), Senior operator (2003-2005)
  • Performed regular operations, routine maintenance, and completed safety paperwork.
  • Accountable for personal and public safety. Trained future operators and promoted public knowledge of nuclear power.

University of Michigan School of Information, Masters of Science in Information  (2013)

  • Focus: Human computer interaction and user experience research and design.

University of California, Santa Barbara, MA, Religious Studies (2010)

  • Thesis: “Making America’s Monk: Editing Thomas Merton’s The Seven Storey Mountain”
  • Awards and Positions: Virgil Cordano Scholar Fellowship, University of California Santa Barbara (2007-2010); Stephen Hay Fellowship for the Study of Prayer and Ethics, University of California, Santa Barbara (2008); and Graduate Student Faculty Liaison (2008-2009).

Reed College, BA (2005)

  • Thesis: “Autobiography to Autohagiography: Editing Thomas Merton”
  • Awards
    • Initiative Grant in Undergraduate Research (2004-2005)
    • Presidential Academic Commendation (2001-2002)
    • Phi Beta Kappa (2005)
    • Class of ’21 Award (2005) for “creative work of notable character, involving an unusual degree of initiative and spontaneity.”

Reduce, Personal Informatics Design Project (Winter 2013)

  • Designing and prototyping a self-weighting garbage with corresponding app to help people reduce their physical impact on the world by bringing attention to their personal production of waste.
  • Used stage-based model of personal informatics to ensure effective design

Focus PDF Reader, Interaction Design Project (Fall 2012)

  • Designed Focus, a tablet based PDF reader, from concept to medium-fi prototype. Focus reduces the distractions common in other PDF readers while maintaining the ability to make annotations.
  • Constructed personas, scenarios, storyboards, lo-fi paper prototype, and medium-fi prototype.
  • Conducted usability testing on prototypes

GastroMighty.Com, Usability Consultant (Winter 2012)

  • Performed usability research for beta site
  • Methods used: Interaction mapping, user modeling, personas and scenarios, comparative analysis, heuristic evaluation, electronic surveying, and usability testing

Contextual Inquiry at the School of Dentistry, University of Michigan (Fall 2011)

  • Evaluate the information and communication processes between newly centralized Human Resource center and their different kinds of clients and users.
  • Conducted contextual inquiry and user interviews.  Developed workflow modeling and data visualization, including affinity diagramming. Generated a robust improvement plan with specific recommendations.

Scholarship on the iPad (Fall 2011)

  • Identified gap in UM library instruction on using mobile technology in scholarship for information literacy course. Developed and implemented instruction and video tutorial for GoodReader
Co-chair of Ignite UX MI (2015-Present)

Organizer of Ladies that UX Detroit (2015-Present)

Vice President, School of Information Student Association (2012-2013)

Social Director,  Project Manager, and Treasurer, Community Information Corps (2011-2013)

Neuhoff, Andrea. “What’s the Keystroke Command for Information Literacy? Getting from Tech Skills to Thinking Skills” in Information Literacy in the Wild, ed. Kristin Fontichiaro. Ann Arbor, MI: Smashwords Association (2011).