ANDREA NEUHOFF
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strategic mind, inquisitive spirit, and a playful attitude

Portfolio


     

JSTOR – Reaching Business Goals and Improving Search


Creative Fields
Design, Research
Date
Summer 2013 - June 2014



One of my main projects at Ithaka was to improve the search experience on JSTOR, an academic database for researchers.  Working closely with a dedicated agile product team, we followed lean research and design principles to iterate and improve on the search experience. 

To test and validate our ideas we used the following methods:

  • Weekly user testing and interviewing with prototypes
  • Guerrilla paper prototyping
  • Analysis of website traffic
  • A/B Tests
  • Surveys
  • Ethnography and contextual inquiry

Here is a sample of the deliverables I produced.  As much of UX is about process, none of the following documents are the finished or final version:


 



 

     

RELATED PROJECTS


Project Management and Workflow
Design, Research  

Improving efficiency, transparency, and administrative overhead through project management features.

Designing Granular User Permissions
Design, Research  

Designing complex granular user permissions interface for a global financial software platform.

Multi-factor Authentication
Design, Research  

Design and implementation of multi-factor authentication security for web and desktop applications and for the accompanying mobile app.



Copyright © 2017 Andrea Neuhoff. All Rights Reserved.
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  • PORTFOLIO
  • DESIGN TOOLBOX
  • ABOUT ME
  • RESUME